Can’t log in due to “401 Unauthorized” error

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  nicholasabishop · Member · August 11, 2024 at 10:06 pm

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  Every attempt to log in today fails with a 401 Unauthorized error. I am supplying the correct username and password. The error page is unstyled, suggesting to me that I’m not seeing the intended login-error page.

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  olharnaeternidade · Member · August 12, 2024 at 6:48 am

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  Estou recebendo o mesmo erro ao tentar acessar e fazer login

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  staff-frank · Staff · August 12, 2024 at 2:30 pm

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  Did you try visiting https://app.simplenote.com/login/? If you can not log in there, please share a few more details. We’ll need the following:

  • What devices you use Simplenote on
  • Their operating systems and versions
  • The Simplenote versions on each
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  nicholasabishop · Member · August 13, 2024 at 3:49 am

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  This problem is occurring in Firefox on Fedora.

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  nicholasabishop · Member · August 13, 2024 at 3:52 am

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  Ah, looks like the same issue as here: https://forums.simplenote.com/forums/topic/unable-to-log-in-from-firefox-401-unauthorized/

  That’s quite annoying, please fix your service to avoid that issue. Also, it’s an absolute nightmare trying to log in multiple times with that captcha.

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  staff-fred · Staff · August 13, 2024 at 8:24 am

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  Ah, looks like the same issue as here: https://forums.simplenote.com/forums/topic/unable-to-log-in-from-firefox-401-unauthorized/

  Yes, it looks similar. Glad to hear you found the workaround!

  That’s quite annoying, please fix your service to avoid that issue. Also, it’s an absolute nightmare trying to log in multiple times with that captcha.

  We’re aware of it and actively working on improving the login process. Thanks for your feedback!