Can’t log in

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  uduwudu35 · Member · February 14, 2024 at 3:17 am

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  Simplenote ver.2.31

  Android 13

  One UI 5.1

  Galaxy A23 G5

  Can’t log in from this new device

  Password reset: No reply mail received

  Conducted new account creation: No reply

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  staff-fred · Staff · February 15, 2024 at 6:52 am

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  @uduwudu35 I see there’s a verified Simplenote account associated with the email address you used for the account in this Forum.

  If you haven’t yet, can you please try signing in from the web app at https://app.simplenote.com/login/?

  If that works, does it mean you only have a problem signing in from your Simplenote Android app?

  Did you also change your Simplenote account email at some point in the past, by any chance?