Can’t delet account

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  qythyx · Member · January 7, 2025 at 10:42 am

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  I’m trying to delete my Simplenote account, but when I get to the page to delete it I get this error, “We could not delete your account. Please try again or contact us so we can help.” When I contacted support it redirected me to these forums. Please delete my account or let me know how I can do it myself.

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  johnswift37 · Member · January 7, 2025 at 4:37 pm

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  Have you tried doing it from the Simplenote web app, app.simplenote.com in a browser?

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  qythyx · Member · January 8, 2025 at 1:00 am

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  Yes, that’s what I tried and that’s what gave me the error message shown above.

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  staff-cara · Staff · January 10, 2025 at 7:56 am

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  @qythyx The error you’re seeing can come up if you’re entering the wrong account password to delete your account, so please check your password. If you need to reset your password to make sure you’re using the correct one, you can do so here:

  https://app.simplenote.com/forgot/

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  qythyx · Member · January 14, 2025 at 12:37 am

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  That solved my problem, thank you.

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  staff-joey8 · Staff · January 15, 2025 at 1:11 pm

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  Awesome! I’ll go ahead and close this thread.