Can’t create my account
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Hello I’m trying to switch over to simple note from evernote. I have installed the app from the App Store, and the first thing it wants is my email address and then says it will send me an email. I have not received an email. Just in case I at one point made an account and forgot, I also tried the forgot password route, it said it would send me an email if I had an account, no email. The app also gives me an email address to contact in case I have trouble signing up, which I did. I received a form reply suggesting that I post here. Does anyone have any idea why I can’t seem to get an email from simple note so that I can set up an account? Thank you.
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i have the same issue as well. i sent an email to support@@simplenoteapp.com and i was greeted with an “Address not found error”.
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Hello @melvin6b19afb79c
Can you try signing up again through the web app at https://app.simplenote.com/signup/?
If you did sign up from the web app but didn’t get an email, please try these steps:
1) Do a global search on your email account or check the spam/junk folders for this email:
Create your Simplenote Account
2) Disable all browser’s extension
3) Try with another browser
4) Try with another internet connection
Let us know how it goes.
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Awesome! Thanks for letting us know. Please contact us again if you have any other questions or concerns.
Simplenote Support Forums 