Cannot Login – Simplenote Vanished

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  macandroid321 · Member · September 29, 2023 at 9:14 am

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  Hi,

  I have not been able to login to the Simplenote website for a couple of days. When I click to login I get a blank page saying

  This site can’t be reached

  The connection was reset.

  Try:

  • Checking the connection
  • Checking the proxy and the firewall
  • Running Windows Network Diagnostics

  ERR_CONNECTION_RESET

  This happens in both Chrome and Firefox.

  I’d be grateful for some help, please.

  Thanks,

  John

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  johnswift37 · Member · September 29, 2023 at 12:14 pm

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  Hi. Try using a vpn (if you have one) to bypass your regular internet provider.

  Also, have you changed anything that might affect this: network, ad blocker, privacy settings or mode?

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  johnswift37 · Member · September 29, 2023 at 7:41 pm

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  I wonder if you are experiencing the URL:Phishing problem described in this thread https://forums.simplenote.com/forums/topic/nord-vpn-identifies-simplenote-com-as-malicious/ . Maybe your internet security app doesn’t give the reports that those other apps do.

  See if you can whitelist app.simplenote.com, or turn off the protection in order to use the web app. Also, try using one of the Simplenote apps, of one is available for your device.

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  staff-joey8 · Staff · October 6, 2023 at 1:28 pm

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  Hi @macandroid321!

  The recommendation from @johnswift37 sounds great!

  Can you also please check on the following?

  1. Do you perhaps have a firewall, VPN, or ad-blocker active on your device that could interrupt your network connection?
  2. Please also check your primary WiFi connection. In particular, please see if it has any sort of ad-blocking or filtering installed on it. One example would be this: https://pi-hole.net/

  If the above is the case, it could be blocking access to our Simplenote domain.

  Let me know how it goes 👍