Cannot log-in after changing password

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  angieahu16 · Member · April 13, 2023 at 9:01 pm

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  Hi I changed my password last night and can no longer log in via the iPhone and Mac apps. I know the password is correct because I can still log in on web browser. Thank you!

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  staff-zara · Staff · April 17, 2023 at 7:18 am

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  Hi @angieahu16 👋

  We dropped you an email to request some info. Please respond to the email, and we’ll help you from there. We can’t help you with account-related issues in the forums for security reasons since it’s a public space.

  Thank you!