Cannot log in after address change

  • Unknown's avatar

    ※DeepL translation
    Hello, I am a user of the free version in Japan.

    I recently changed my email address because I can no longer use the email address I have registered,I have changed my e-mail address.

    After completing the registration, I tried to log in using the browser version,I am unable to log in with either address.

    I tried GoogleChrome, MicrosoftEdge, Safari, but none of them would log me in.
    However, only in the app version, I was able to log in as usual with the new address.

    The change was made on September 13, 18:49 Japan time.
    I have received an email that the change has been completed.

    I will wait if it will be possible to log in after some time, but it has already been 3 days.
    I would appreciate it if you could confirm the change.
    Youes faithfully,

  • Unknown's avatar

    I’m glad you reached out. I have written to the email address on file for @lifutsumugi to help correct this issue with you. Please, let me know here if you do not receive the email shortly

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