Can login with app, but can’t login on desktop
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I just changed my email adress, can login with my new email adress on app, but can’t login on desktop.
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@hozturk93b93f75e351 We’re going to reach out to you through the email you’ve provided to assist you in resolving these issues. You’ll receive an email from us at the address you used to create this Forum account. This could be the same as your Simplenote account email or a different one.
Keep an eye on your inbox for any messages from our support team. Thanks!
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I now have this problem. I am logged in to the android app with my new email, but cannot log in on any web browser. I have clicked the verification links sent to my old email and my new email addresses. Help needed, I don’t want to lose all my notes!
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The web server appears to have been down for the last several days. It’s returning Error 500. We need to wait for it to be fixed. Since you can use the Android app, your notes are on your phone, and are being synced to the back end server at simperium.com. This is not the same as the web app host server.
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Thanks @johnswift37!
Yes, the web app should be up and running now.
However, @steveredshawe2429b5a5d I noticed that there might still be an issue with your account, so we’ll follow you up via email. Thanks for reaching out!
Simplenote Support Forums 