Bug(?): Cannot get rid of exit window prompt

  • Unknown's avatar

    So I cannot get rid of this message every time I try to exit the app. It’s a note that was taking a long time to sync, so I deleted it from the app. Now whenever I try and exit the program, this box inevitably will appear even if I click “close anyway”.

    Please advise, thank you.

  • Unknown's avatar

    For some reason my screenshot never uploaded here, so uploaded it elsewhere.

  • Unknown's avatar

    Hi. “Long time to sync” is very unusual behavior for Simplenote, so there may be a problem with your internet connection, or its ability to reach the cloud server at simperium.com.

    I guess you’re using the Simplenote Windows app. Have you tried “Export unsynchronized notes”? That might break the error chain.

  • Unknown's avatar

    Yes, windows app and yes, I have tried exporting as well several times (successfully if I might add), but the error message just doesn’t go away and didn’t break the error chain. Nonetheless, very annoying bug.

    If I reinstall the program, all my notes will stay, correct?

  • Unknown's avatar

    Yes, your notes should be restored from the server when you reinstall. You can confirm that they’re on the server by logging in to app.simplenote.com in a browser. That’s the web version of Simplenote. You can change the sort order to latest updated to confirm that recent changes are there.

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