App website no longer reachable

  • Unknown's avatar

    Good morning everyone.

    The app website has been unreachable for a few months now through our school internet.

    I think I know why: we were banned. This happened because I myself used a public page of a Simplenote note on the school’s interactive monitors that display daily notices. The web page was read through a proxy, every thirty seconds, and its contents were then displayed in an interface on the interactive monitors at the school entrance.

    So now the app website is unreachable and the page displays the following message: “Error: Forbidden. Access is forbidden.”

    The Simplenote app obviously, and fortunately, continues to work.

    Could you please help me?

    Thank you for your help.

    Luigi Giuliani
    http://www.centromoda.tn.it

  • Unknown's avatar

    Hi. Are you sure that error is coming from the Simplenote site, and not from your local network? Maybe your admin decided there was too much activity to that URL.

  • Hi there, @luigigiuliani! It sounds like you may have an issue on your local internet at the school. Please see this guide about resolving network connection issues which includes a list of URLs you can add to the allow list: https://simplenote.com/help/#network

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