Android device stopped syncing

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  mdbclwp · Member · July 28, 2025 at 8:16 pm

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  Hello.

  Recently I reset my password for Simplenote so I had to login again in my Android 15 device. Since then the changes made from the mobile app are not being uploaded. Tried logging in using a browser on the same Android device and it fails the same way.

  On my Windows computer using different browsers changes are synced successfully.

  Seems Simplenote servers have blocked my Android device. How can I have it unblocked?

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  mdbclwp · Member · July 28, 2025 at 8:17 pm

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  Android device receives changes, but cannot upload.

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  mdbclwp · Member · July 29, 2025 at 2:42 pm

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  Update:

  The browser on the Android device is now uploading changes successfully, but not the app, which is only downloading updates.

  The browser on Android is not very usable though (cannot select specific text from a note, only Select all).

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  mdbclwp · Member · July 30, 2025 at 1:53 am

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  Hello. Just to let you know there’s no new change so far:

  Mobile browser on Android syncs successfully in both directions.

  Mobile app on same Android device only syncs changes from cloud, but does not upload changes.

  Thanks

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  staff-fred · Staff · July 31, 2025 at 11:39 am

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  Mobile app on same Android device only syncs changes from cloud, but does not upload changes.

  @mdbclwp Can you please let us know:

  • the make and model of the Android devices you use Simplenote on
  • their operating systems and versions
  • the Simplenote versions

  Thank you.

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  mdbclwp · Member · July 31, 2025 at 3:58 pm

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  Hello, Fred.

  Thanks for your response.

  Fortunately it is working now. Even test notes created on the app a couple of days ago when the issue started now show up on the web. Let’s call it a glitch.

  I may add I have quite a lot of notes starting years ago with several daily notes. However, as these are just text (no attachments supported), I would think it can handle it fine. Any limits I should be aware of?

  Thanks

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  staff-fred · Staff · August 1, 2025 at 8:32 am

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  Fortunately it is working now. 

  Glad to hear it’s working now! Thanks for letting us know.

  Any limits I should be aware of?

  We currently don’t have any limits in place, I believe. If you’re concerned about a specific limit, please share it with us. We’ll be happy to clarify. Thank you once again!