All my notes are gone and I really want them back

  • Unknown's avatar

    i started wrting notes a few months ago and then I deleted the app. However I was logged into my account. Today I logged back into my account and there is nothing there anymore. None of my notes or anything in the trash. I unfortunately didn’t back any of my notes up or sync them…

    Please help me out, this is really heartbreaking to go through

  • Unknown's avatar

    Hi. What device were you using the Simplenote app on?

    Syncing normally happens automatically while you are editing. If the app showed it was unable to sync, then the data was only stored on your device, and you may have deleted it when deleting the app.

    You can try logging in to the Simplenote web app at app.simplenote.com. It accesses the server directly, so you see if any data was saved.

  • It may also be that you created the account using a different email address. Have you tried logging in with any other email addresses you have to see if you might have created it with a different one?

  • Unknown's avatar

    Try logging in with another browser, that worked for me last night, when my main MacBook was empty after login.

  • Unknown's avatar

    hi guys! Thanks for the replies, I fixed it today and my notes are back!!! I logged in using a code sent to my email address and that made all my notes disappear. So I logged in with my password and now it works. Thank you very much for your suggestions

  • Hi @milkypanacea,

    That’s fantastic to hear that you’ve got your notes back!

    Since it sounds like everything is working correctly now, I’ll go ahead and mark this thread as resolved.

    However, if you happen to encounter any further problems with this, you can reopen this thread or create a new one.

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