500 Internal Server Error The server has either erred or is incapable of perform

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  kanato3 · Member · January 18, 2024 at 9:06 am

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  Hmmm… I can’t access my notes.
  Is there a problem with the server?

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  johnswift37 · Member · January 18, 2024 at 11:37 am

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  Yes, I believe so. The web server appears to be down. If you have the Simplenote app on your device/computer, it should still be working.

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  micronism · Member · January 18, 2024 at 11:39 am

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  Yeah, looks like it’s been down for a while.

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  johnswift37 · Member · January 18, 2024 at 12:11 pm

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  I just checked in iOS app, and it is still syncing correctly. So the problem is just with the web server (app.simplenote.com), not with the cloud servers.

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  micronism · Member · January 18, 2024 at 2:50 pm

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  I’ve been using Simplenote for about 5 years now, and it’s still one of my most-used web apps. Never ran into any issues until today, so I’m totally fine with that.

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  dgleba413fd4fc19 · Member · January 18, 2024 at 5:54 pm

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  I confirm this issue still exists 2024-01-18 11:54:41 AM EDT

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  shawntim · Member · January 18, 2024 at 11:31 pm

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  Except that when I sign into my iOS app, all my notes were GONE. I highly recommend everyone export their notes out immediately.

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  johnswift37 · Member · January 19, 2024 at 8:03 pm

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  I just realized that this might be the same login problem reported by users who change their password or email. Maybe it now applies to everyone. Not a good sign.

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  johnswift37 · Member · January 21, 2024 at 1:32 am

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  The web server has just come back to life. I tried and failed, tried iOS Safari and it worked, went back to iCabMobile and it works!

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  markuskoe · Member · January 22, 2024 at 9:41 am

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  still 500 error for me.

  The web app is down several days without an official communication from Automattic. To be honest, i don’t trust Simpenote anymore and will switch to something else

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  johnswift37 · Member · January 22, 2024 at 11:47 am

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  Yes, it’s baaaack. My brief success was apparently just an accident.

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  markuskoe · Member · January 22, 2024 at 12:01 pm

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  @johnswift37 you mean its not back?

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  johnswift37 · Member · January 22, 2024 at 1:48 pm

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  I mean the web app is giving Error 500 again.

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  cbgambrell · Member · January 22, 2024 at 6:27 pm

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  I cannot log in to Simplenote when I open a browser window. My apps appear to be working.

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  johnswift37 · Member · January 24, 2024 at 12:10 pm

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  I was able to log in to the web app at this time. Don’t know if this means it is finally fixed, or just temporary.

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  johnswift37 · Member · January 24, 2024 at 4:03 pm

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  Still working, after 4 hours.

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  staff-fred · Staff · February 1, 2024 at 6:03 am

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  Thanks all for your report! The web app https://app.simplenote.com/ should be up and running now.

  However, if any of you still have a problem accessing it, please let us know here. There might be a separate individual issue that we need to look at.

  Thanks again!