500 error when trying to reset password

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  justinfoell · Member · May 21, 2025 at 12:10 am

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  I was prompted to change my password, but then the reset API request failed with a 500 error. Happened in both Chrome & Firefox.

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  staff-frank · Staff · May 21, 2025 at 2:27 pm

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  I’ve just sent you an email so we can follow up with you directly. Please check your inbox (and your spam/junk folder just in case), and reply there if you have any questions or need further help.

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  justinfoell · Member · May 21, 2025 at 3:37 pm

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  Thanks – fixed ✅

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  staff-joey8 · Staff · May 22, 2025 at 1:20 pm

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  Thanks for updating the thread :)

  If anyone else is affected by such an issue, feel free to create a thread like this and we will assist with solving the problem.